AHCCCS Renewal Letters


Important Update for AHCCCS Members

In response to the COVID-19 pandemic, the Arizona Health Care Cost Containment System (AHCCCS) ensured that members continued to receive coverage. AHCCCS did not require members to renew their coverage and did not disenroll members during the COVID-19 National Public Health Emergency.

AHCCCS is preparing for the end of the public health emergency by sending members Medical Assistance Renewal letters. Click here to view a sample Medical Assistance Renewal letter. Instructions in the letter direct AHCCCS members to complete their renewal by a specific due date, actions needed to renew coverage, and the proof required to continue coverage. Members that do not complete the process will no longer receive benefits when the COVID-19 National Public Health Emergency ends.

While the instructions included in letters received by members indicate the renewal process can be completed through their Health e-Arizona Plus account, AHCCCS members may also reach out to Cover Arizona for assistance. Cover Arizona provides no-cost help from trained Health Application Assisters. Members can call 1-800-377-3565 or visit www.coveraz.org to schedule an appointment with an Assister. Bilingual Assisters are available if the AHCCCS member prefers Spanish. All Assisters are familiar with the AHCCCS renewal process and can help over the phone or face to face.


Reach out to Meghanne Bearden, Director of Public Policy at mbearden@wildfire.org.